Legal

Privacy Policy

Last updated: 11 November 2026

Who is responsible

The controller of personal data processed through this website (biepe.com) is ZG Informatika d.o.o., Varaždinska cesta 40, 10360 Sesvete, Croatia, OIB 50927347268. You can contact us about anything in this policy at info@biepe.com or +385 1 2049 530.

What this website does not do

This website has no contact forms, no user accounts, no analytics and no advertising. It sets no cookies, stores nothing in your browser's local storage and loads no content from third-party servers (fonts and images are served from our own hosting).

What data we process

When you email us. The contact links on this website open your own email app with a message addressed to info@biepe.com. If you send it, we receive your email address and whatever you include in the message – usually your name, company, phone number and your enquiry.

When you visit the website. To deliver the pages, our hosting infrastructure necessarily processes technical data about your request, such as your IP address, browser type, the requested page and the time of the request. This data is used only to deliver the page; we do not keep access logs.

Why we process it and on what legal basis

To reply to your email and, if you wish, to prepare a business relationship – steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR) and our legitimate interest in answering enquiries (Art. 6(1)(f) GDPR).
To deliver the website and keep it secure – our legitimate interest in operating a working and secure website (Art. 6(1)(f) GDPR).

Sending us an email is voluntary. If you do not provide your contact details, we simply cannot reply to you.

Who processes data on our behalf

Amazon Web Services EMEA SARL (Luxembourg) hosts this website. Files are stored in the AWS data centre in Frankfurt, Germany, and delivered through Amazon CloudFront.
cyber_Folks d.o.o. (Đurđevac, Croatia) hosts our email, including info@biepe.com.

Both act as processors under contracts that oblige them to protect your data. We do not sell your data or share it with anyone for marketing.

Transfers outside the EU

CloudFront delivers the website from the server closest to you. Our configuration uses servers in Europe, North America and Israel, so visitors outside Europe may be served from outside the European Economic Area. Amazon Web Services EMEA SARL is part of a group headquartered in the United States. Such transfers are covered by the European Commission's adequacy decision for the EU–US Data Privacy Framework, under which Amazon is certified, and by the Commission's Standard Contractual Clauses.

How long we keep data

We keep email correspondence as long as needed to deal with your enquiry and any follow-up, and delete it afterwards, unless it becomes part of a business relationship and the law requires us to keep it longer.

Links to other services

The links to the App Store, Google Play, Huawei AppGallery, LinkedIn, Facebook and Instagram take you to services run by other companies. Their own privacy policies apply once you leave this website.

The BIEPE mobile app

This policy covers only the biepe.com website. The BIEPE mobile app has its own privacy policy: BIEPE app privacy policy.

Your rights

You have the right to access your personal data, to have it corrected or erased, to restrict or object to its processing, and to data portability. To exercise any of these rights, write to info@biepe.com.

You also have the right to lodge a complaint with a supervisory authority – in Croatia, the Personal Data Protection Agency (AZOP, azop.hr).

Changes

We may update this policy when the website or the law changes. The current version is always published on this page, with the date of the last update at the top.